The packing crew, loading crew, and unloading crew were very efficient, professional and polite. They were considerate of our preferences and needs. Everything came through with no damage, including the giant crystal punch set 🙂 The company honored the estimate as well. We would definitely use this company again, no doubt!
A year ago my pregnant wife and I needed to relocate. This was the first time we’d budgeted for a professional move, and had heard horror stories about moves. Moving with Browning was a dream. The crew was wonderful, efficient, and careful. They even took the time to help pack last minute items. When it’s time to move again, I know who I’ll call: Browning Moving & Storage!
My family and I were making a cross country move from Illinois to Lakeland, Florida. Browning took great care of all my goods and nothing was left or broken during the move. The driver kept in constant contact with me by calling me at least once a day to inform of what the current status of the move was. We moved to a temporary place to live and when we move into our permanent home we will be calling them again to move us once more. Thank you for the great service.
I cannot say enough about Browning. The initial contact (through April) was great. Great customer service, constant contact, very professional and eager to help and fit me in for a next day appointment. From then on April was excellent at staying in touch with all pertinent information, it was always easy to reach her and always had the answers I was needing, and always with a “smile” in her voice. I worked Customer Service for years, and when you have good service, you know it. The estimate process was fast and accurate, Lindsey was very professional and very courteous. Packing day went off pretty much without a hitch, the guys were fun to work with but also very professional and quick.
Loading day went off really well too, Rodney, our driver was fast, efficient, and as invested as we were to get things done quickly and well. Delivery happened within the window promised, and Rodney did everything as quickly as he could when his truck broke down on the morning on delivery, and he had to get it fixed. He showed up with his crew only a couple hours later than planned and worked really hard to get everything in and situated. They also took great care in not dirtying our new home (since it had been raining) and just did an excellent job, all around. I am SO thankful that we chose them, they were worth every penny
What a job!! From the start with Pam, to the initial estimate from John Benton, the pick-up [sorry I did not get the two men’s names]. Everything was FIRST RATE. April called to ensure everything was ok at pick-up and Pam/April kept Mary informed about delivery in Ohio. Every step of the move was First-Rate and always we were kept informed of the status of the load Delivery was on a Sat and this allowed Mary not to miss work. Everything arrived in great shape Thanks again for GREAT service