Effective Date: January 12, 2026
At Browning Moving and Storage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, request a moving quote, or communicate with us via SMS text messaging.
1. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our services or when you contact us. This may include:
- Contact Information: Name, email address, mailing address, and phone number.
- Moving Details: Origin and destination addresses, inventory lists, and preferred move dates.
- Communication Data: Records of your interactions with us, including SMS opt-in consent and message history.
2. How We Use Your Information
We use the information we collect to:
- Provide accurate moving estimates and coordinate logistics.
- Send service-related updates (e.g., arrival windows, delivery confirmations).
- Respond to inquiries and provide customer support.
- Comply with legal and regulatory obligations.
3. SMS Messaging & 10DLC Compliance
If you opt-in to receive SMS messages from Browning Moving and Storage, the following terms apply:
- Opt-In Consent: By providing your mobile phone number and checking the “opt-in” box on our contact forms, you consent to receive text messages from us regarding your move and related services.
- Purpose: Messages may include quote details, scheduling updates, and customer service follow-ups.
- Sharing Disclosure: > No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Your Rights and Choices
- Opt-Out of SMS: You can cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
- Data Access: You may contact us at any time to request access to, correct, or delete any personal information that you have provided to us.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or via mobile device is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Browning Moving and Storage 3725 Frontage Rd N, Unit 8 Lakeland, FL 33810 Phone: (863) 683-6494